HCL is hiring for International Customer Service | Online Interviews | 2021

 

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Off campus drive

HCL recruitment drive for the position mentioned below. The interviews of the process will be remote.Freshers and experienced both type of candidates can apply.For more such latest off campus drive,internship drives,free test series and free udemy coupons be active on our platform.

Qualification  

Any Under Graduate / Graduate

Experience

Fresher & experienced both can apply.

Job Title HCL is hiring for International Customer Service
Description HCL is hiring for International Customer Service!! (Remote Interviews/Telephonic Interview/Skype or Whatsapp Video call Rounds)
Estimated salary Per year – 320000 (INR)
Work Location Noida – India
Employment Type FULL TIME

Preferred qualification

  • Should have Excellent verbal communication skills.
  • Should be flexible to work in night shifts.
  • Immediate joiners are preferred

Job Description:

i. Complaint Management.

ii. Solving Customer queries.

iii. Using process knowledge in replying to customers.

iv. Maintaining quality standards.

v. Effectively meeting the SLA parameters as set

vi. Ensuring data security – proprietary data of customers

vii. Meeting SLAs & maintaining Quality Standards

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